0800 612 6484
Ordering
We hope you have seen a design you like on our website, or feel confident we can create something bespoke, for a loved one's funeral service.
How to order
Watch this short video to see how the order process works. It should answer most of your questions.
Not sure what you want?
Most people like to call to discuss their requirements, and check we can deliver by the required date. You can call us for free (on a landline) on 0800 612 6484.
If you are just making an enquiry, don’t worry – you won’t be pressured into making an order. We will help and advise you on the options available to you.
Got an idea for a theme?
It helps us if you have had some thoughts on what you would like as a theme. It could be a hobby, job or interest, a favourite flower, or anything that reminds you of your loved one.
You may see the perfect design in our theme gallery, or just need it changing slightly to suit your requirements. We can create a really special theme for your loved one, and create a lasting keepsake for family and friends.
Email the service details
If you decide to take up our services, then we need the Order of Service details. You just need to send us these on email. If you can, include the hymns, readings and prayers, and the outline order of the service.
There is no definitive way to set out the Order of Service – some people just include the hymns and titles of any readings, others may put in short life histories, tributes, poems and readings. It is totally up to you.
Send us your photos
It is always good to have a selection of pictures of your loved one in the Order of Service. They may come from different stages of their life, and show them with family and friends.
It is always nice to include photographs, and whilst it may be hard to see at the funeral, when you look back at the Order of Service, or send copies to friends, it will help bring back many happy memories.
What happens next?
We create your design and send you a PDF proof via email. You need to check this and let us know if it is approved. We make any changes necessary and when it is approved it will be sent to print.
Once the items are printed and ready for despatch, we issue an invoice with payment details. This is sent by email and you can pay us via PayPal. You don’t need a PayPal account to pay us.
When can you expect delivery?
Your designer will be in contact with you and give you a delivery date.
All print is sent by overnight courier and can be delivered anytime up to 6pm.
Earlier delivery options are available at additional cost (pre-10, pre-12 or Saturday delivery).
Ready to order? Call 0800 612 6484 or use our Contact form
Get in TouchHow do you pay?
Once the items are printed and ready for despatch, we issue an invoice with payment details. This is sent by email and you can pay us via PayPal. You don’t need a PayPal account to pay us.
Got more questions?
Simply call us on 0800 612 6484 – it is free from a landline – if you have any questions. Alternatively, you can fill in our contact form and one of our designers will call you back.